Pickup

    WAREHOUSE ADDRESS:
    Unit 20 (Rear Warehouse)
    24 Baile Rd
    Canning Vale, WA 6155
    Detailed directions

    Operating hours:

    9:00am - 5:00pm Weekdays (Order collection is by appointment only)
    Closed Weekends

    We are primarily a dispatch warehouse, not a retail store / shop front.
    We offer pickup from our Canning Vale warehouse as an extra convenience only. In a lot of cases it is actually faster to have your order delivered, rather than waiting for it to be ready for pickup.
    You must place your order online first and wait for an email stating your order is ready for pickup.
    As we only keep selected SKUs at our pickup warehouse, please take note of the pickup lead-times shown on every product page (in most cases it is 1-3 business days lead-time)
    To avoid disappointment and wasting time/fuel, please wait for us to notify you that your order is ready before coming to pick up.

    - Please refer to the specific pickup information and lead-times shown on every product page and whether the item(s) you're ordering are available to collect.

    - Minimum order for pickup is usually $50. If you wish to place a pickup order under $50, please contact us first and we will try to accomodate whenever possible.

    - If you require same day collection, we may be able to arrange this in certain situations, please contact sales@vtechindustries.com.au before ordering to check with us.

    Can I walk in and order 'over the counter'?
    As we are not a retail store, we aren't set up to facilitate walk-in sales or changes to orders on site.
    The only exception to our policy above, is business clients who have made prior arrangements with us.